Privacy Policy

Nationwide Ambulance Academy is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

Nationwide Ambulance Academy is a first aid and pre-hospital care training provider, registered with Qualsafe Awards. We operate as the training arm of Nationwide Ambulance Service Ltd and are based in Colwyn Bay, North Wales.

We may collect and process the following information about you:

• Name, address, contact details (phone number, email)
   
• Date of birth and proof of identity (for regulated qualifications)
   
• Course registration details and assessment records
   
• Payment and invoicing information
   
• Emergency contact information (if required for course attendance)
   

Your information will be used for:

• Course registration, delivery, and certification
   
• Verifying your identity and eligibility for training
   
• Communicating important course information
   
• Meeting our regulatory requirements as a Qualsafe Awards Approved Centre
   
• Maintaining accurate training and qualification records
   
• Responding to enquiries or complaints
   

We will only use your personal data for the purposes it was collected and will never sell your information to third parties.

We may share relevant information with:

• Qualsafe Awards (for the purposes of registration, assessment, quality assurance, and certification)
   
• Our trainers and assessors (for course delivery and assessment purposes)
   
• Regulatory or legal authorities where required by law
   

We will keep your personal data for as long as necessary to fulfil the purposes we collected it for, including meeting legal, accounting, or reporting requirements. Qualification records will be retained in accordance with Qualsafe Awards and regulatory body requirements.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your personal data (subject to regulatory requirements)
   
• Object to or restrict the processing of your data
   
• Request data portability
  To exercise your rights, please contact us using the details below.
   

If you have any questions about this Privacy Statement or how we handle your data, please contact:

Nationwide Ambulance Academy
Plas Eirias Business Centre, Abergele Road, Colwyn Bay, LL29 8BF
Tel: 01492 702305
Email: contact@nwambulanceservice.co.uk